24-Hour Appointment Cancellation Policy
Gemini 75 Hair Salon knows your time is valuable, and we will do our best to handle all Hair Care appointments in a timely manner, but will not compromise quality for the sake of time. Extra steps must be taken in order to achieve or maintain healthy hair in short, we are not an in and out salon. Therefore, we are aware that our establishment may not be for everyone.
Gemini 75 Hair Salon has a 24-hour cancellation policy. If you miss your appointment, cancel, or change your appointment with less than 24-hour notice, you will be charged $25. This policy is in place out of respect for the stylist as well as our clients. Cancellations with less than 24-hour notice are difficult to refill. By giving last minute notice or no notice at all, you prevent another client from being able to schedule into that time slot.
REPEAT NO-CALL/NO-SHOWS AND LATE CANCELLATION, WILL RESULT IN A FEE OF $25.00
We will always try our best to accommodate you if you’re running behind, stuck in traffic etc. However, your tardiness can affect the remainder of the day by delaying the stylist for clients who come in on time. For this reason, we have set general ground rules for such
situations. Clients will be generally allowed a 15 minute grace period.
Please, always call if you think you might be late. We’d rather know as early as possible so we can do our best to get you in without disrupting the flow of the day.
No Show Policy
We do realize that circumstances arise beyond our control and can intrude on our previously made plans. For that reason, we at Gemini 75 Hair Salon give each guest a second chance. The first time an appointment is cancelled with less than 24 hour notice you do not show is considered a no call/no show. We must charge a fee of $25 and the salon will not reschedule the appointment until the fee is paid. Clients that are on time are priority. We are sorry, but if you are late, you must wait. This includes clients that arrives before and after you. lf you may be running late, please call and confirm your appointment is still available.
There are no exceptions to this policy. All deposits must be made to secure a weave appointment. The $35 deposit will be deducted from the service total.
We request that payments for all services, products, and procedures be paid at time of service. Personal checks are accepted, but will incur a fee of $60 if returned. Accepting checks is at the discretion of management. We also accept all major credit cards and cash.
In the event your credit card is declined, and you need to retrieve an alternate form of payment, your credit card and/or lD will be held.
NO CALL / NO SHOW FEE – $25
Visa / MasterCard / Checks / Cash
MENU PRICES ARE FINAL. NO DISCOUNTS/FREE SERVICES
PLEASE ALLOW 24 HOURS FOR CANCELLATIONS
*REPEAT NO CALL / NO SHOWS AND LATE CANCELLATION WILL RESULT IN A FEE
*$60 RETURN CHECK FEE
*There is a $10 Late Fee if you are 20 minutes or more late and still receive services
*There is a $15 Rescheduling Fee if you show to an appointment and leave.
Friends & Family
We know that you love to have company sometimes at the hair salon. However, with space being limited we ask that you do not bring extra guest not receiving services. Only clients being serviced are allowed in the salon area. Please wait in reception area until called back. Please respect the privacy of other clients while being serviced.
ln the event of an emergency, we may need to contact someone for you. Please provide the required emergency contact information. Proper client information needed indicate any adverse reactions to chemicals, cosmetics, and or allergens, medical conditions, etc. Medications and
dieting regimens also affect your hair care. This information is vital to your safety and care in our salon.
All clients will be informed of the conditions, quality, and disorders and or damage found in their hair and scalp (if any), In addition to any hair care regimen the stylist recommends. Gemini 75 Hair Salon as a whole will not be responsible or liable if you choose not to adhere to these recommendations or acknowledge the conditions and analysis of your hair and scalp.
Additionally, out of respect for other clients and the stylist and for your safety, ABSOLUTELY No small children not receiving services allowed past the Lobby/waiting area.
Profanity, smoking, and alcohol consumption is not permitted on salon premises. This includes restroom areas and in front of the building. Food and covered beverages are allowed in the RECEPTION AND DRYER AREAS ONLY!! Please properly dispose of all your waste when done. Please keep our waiting room and restrooms clean. Also, please do not place drinks and cups on dryers.
As a courtesy to other clients, please keep all conversations at a low respectful manner. Cell phones are not allowed in salon service area, but may be used in RECEPTION AND DRYER AREAS ONLY. NO ELECTRONIC DEVICES at shampoo bowls.
Please do not remove hair attachments or extensions in our reception area (includes braids, ponytails, weaves, & etc.). Partially removed weaves, extensions, etc. will still incur a full removal fee.
Any inappropriate, threatening, argumentative, disruptive, or strange behavior is grounds to be asked to leave and not return to the salon. You will be refused services and any charges will not be refunded.